Email: info@srilankahost.com

Privacy Policy

Effective Date: 1st January 2023

Thank you for choosing our web hosting services. This Privacy Policy explains how we collect, use, disclose, and protect the personal information you provide to us when using our website and services. By accessing or using our services, you consent to the practices described in this Privacy Policy.

Information We Collect

  • Personal Information: When you create an account or contact us, we may collect personal information such as your name, email address, postal address, phone number, and payment details.
  • Website Usage Information: We may collect information about your interactions with our website, including IP address, browser type, referring/exit pages, and operating system. We may also use cookies or similar technologies to enhance your browsing experience.

How We Use Your Information

  • Provide and Improve Services: We use your personal information to provide and improve our services, process payments, respond to inquiries, and personalize your experience.
  • Communication: We may use your contact information to send important updates, newsletters, marketing communications, and service-related notifications. You can opt out of receiving marketing communications at any time.

Information Sharing and Disclosure

  • Third-Party Service Providers: We may share your personal information with trusted third-party service providers who assist us in operating our website, processing payments, and delivering services. These providers have access to your information only to perform specific tasks on our behalf and are obligated to keep it confidential.
  • Legal Requirements: We may disclose your personal information if required to do so by law or in response to valid legal requests, such as court orders or government regulations.

Data Security

  • We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of data transmission over the Internet or electronic storage is 100% secure.
  • While we strive to protect your personal information, we cannot guarantee its absolute security. You are responsible for maintaining the confidentiality of your account login credentials.

Data Retention

  • We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Third-Party Links

  • Our website may contain links to third-party websites. This Privacy Policy does not apply to those websites. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

  • Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child, we will take steps to delete it.

Your Rights and Choices

  • You have the right to access, update, or delete your personal information. If you would like to exercise any of these rights or have questions regarding your personal information, please contact us using the information provided below.

Changes to this Privacy Policy

  • We may update this Privacy Policy from time to time. The updated version will be posted on our website with a revised effective date. We encourage you to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at +94 770 309 307.